Luxembourg’s Luxair was ranked number one, followed by Austrian Airlines and Swiss International Air Lines.
The list of the top 10 was compiled using more than 90,000 passenger reviews.
The top 10 European airlines for customer satisfaction:
- Luxair, Luxembourg
- Austrian Airlines, Austria
- Swiss International Air Lines, Switzerland
- Aegean Airlines, Greece
- Lufthansa, Germany
- Turkish Airlines, Turkey
- Aer Lingus, Ireland
- SAS, Scandinavia
- Air Berlin, Germany
- TAP Portugal, Portugal
“Our survey found that many UK airlines have a lot to learn from their European counterparts. The fact that no British carrier makes the top 10 should lead to some concern among our native airlines,” said Helen Breen, eDreams spokesperson, online travel company, which compiled the data.
