“Primera Air along with other European carriers are surprised and disappointed to note the decision of the Danish Supreme Court as we believe our position is sound in law. We will in cooperation with other carriers and DI (Confederation of Danish Industry) continue to work on the political front to achieve improved rules and regulations for consumers and airlines alike,” says Hrafn Thorgeirsson , CEO, Primera Air to TTO Scandinavia.
This follows the Supreme Court in Denmark has ruled that twelve Primera Air passengers should receive compensation for delays due to technical problems.
The Supreme Court ruled that the delays in question (a Billund-Crete flight delayed by more than ten hours and a flight to Varna delayed by over 11 hours, both in 2013) were not due to “extraordinary circumstances”. Primera must now pay each of the passengers DKK 3,000 (€400) in damages.
Primera Air Scandinavia is a member of the Primera Travel Group, which includes Solresor, Bravo Tours, Lomamatkat, Heimsferðir and Solia. Primera Air has eight aircraft.
“The 4th of April 2016 the Danish Supreme Court has found in the 2 cases before the Court and involving Primera Air and regarding the liability of air carriers when faced with technical delays – that they do not according to court fall under what is defined as “extraordinary circumstances”. Primera Air has cooperated with a number of Danish airlines on this matter of principle under the leadership of the Confederation of Danish Industry (DI).
We will now review our position on the EU261 based on the court’s decision.
All must abide by the decisions of the highest court of the land . So compensation will be paid out in these cases.
We have been paying compensation according to EU261 for years now, so nothing new to our established processes,” says Hrafn Thorgeirsson.
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